Privacy Policy

Brokviser Pty Ltd (ABN 31 701 916 761), trading as BrokViser, by TaxOz (“BrokViser”, “we”, “us”), is committed to handling personal information in a manner consistent with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, store and disclose personal information in connection with this website.

The only personal information we collect through this website is what you choose to submit yourself, through our contact form. That is:

• Your first and last name.
• Your business name.
• Your work email address and phone number.
• The content of any message you include describing what you’d like help with.

We do not use cookies, web analytics or any other tracking technology on this website, and we do not collect personal information passively or automatically as you browse.

Personal information submitted through the contact form is used to:

• Respond to your enquiry and arrange an initial conversation about your practice.
• Provide information about BrokViser’s services relevant to what you’ve asked about.
• Comply with our legal and regulatory obligations.

We do not use contact form submissions for unrelated marketing without your consent.

When you submit the contact form, its contents are sent by email to BrokViser’s mailbox (hello@brokviser.com.au), hosted on the TaxOz group’s Microsoft 365 environment, and retained there. We do not currently store contact form submissions in a separate database, CRM or marketing platform.

Personal information may be shared within the TaxOz group for the purposes described in this policy. It may also be accessible to Microsoft as the provider of the email and cloud infrastructure we use to send and store enquiries. We do not sell personal information to third parties, and we do not disclose it to any other third party except where required by law.

BrokViser’s services are delivered through the TaxOz group’s operational infrastructure, which holds ISO 9001:2015, ISO/IEC 27001:2022 and SOC 2 certification. We take reasonable steps, consistent with that infrastructure, to protect personal information from misuse, interference, loss and unauthorised access. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

You may request access to, or correction of, personal information we hold about you by contacting us using the details below. We will respond to reasonable requests within a reasonable timeframe.

If you have a concern about how we’ve handled your personal information, contact us at the email address below and we will investigate. If you’re not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The current version will always be available on this page.

For privacy-related enquiries, contact BrokViser at hello@brokviser.com.au.