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BrokViserBy TaxOz
Financial Planning Support / Adviser Administration

Nothing stalled between meeting, advice, implementation and review.

Structured back-office support that keeps files, records and correspondence moving, so advisers can stay focused on clients.

Adviser Administration

Back-office support built around your practice

Grouped around the advice cycle: before the meeting, after the meeting, and ongoing.

01

Before the Meeting

Getting the file ready for the adviser to walk in prepared.

Appointment Preparation

Pulling together the information advisers need before client meetings and reviews.

Document Collection & Follow-Up

Requesting and tracking documents and information required from clients.

CRM Administration

Keeping client and prospect records accurate and current in your practice management system.

02

After the Meeting

Turning what was agreed into action.

Document Preparation

Preparing correspondence, forms and supporting documents ahead of client meetings.

Client Correspondence Preparation

Drafting routine client communications for adviser review and sign-off.

Implementation Administration

Handling the paperwork and follow-up involved in putting advice into action.

03

Ongoing

Keeping the practice's records and workflow current between reviews.

Ongoing Review Preparation

Preparing files and documentation ahead of scheduled client reviews.

Client File Management

Organising and maintaining client files in line with your practice's standards.

Data Entry & Workflow Management

Maintaining accurate records and keeping workflow stages moving on schedule.

General Back-Office Support

Day-to-day administrative support that keeps the practice running smoothly.

What Changes

Before BrokViser, and with BrokViser

A few examples of what typically moves off an adviser's desk.

Before BrokViser
With BrokViser
Preparing for every meeting from scratch
BrokViser pulls together what's needed before each meeting
Chasing clients for outstanding documents
BrokViser requests and tracks documents on your behalf
Managing implementation paperwork after every meeting
BrokViser prepares and tracks implementation paperwork
Keeping the CRM current between reviews
BrokViser maintains CRM records and file notes
Important

A note on scope

Adviser administration support is operational, covering the records, correspondence and workflow that sit around client meetings and advice delivery. It does not extend to providing personal financial advice or acting as the client’s adviser.

Client-facing correspondence prepared by BrokViser is drafted for adviser review and approval before it is sent, keeping the adviser in control of client communication.

FAQs

Frequently Asked Questions

No. BrokViser supports licensed financial advisers and advice practices through paraplanning and administrative services. BrokViser does not hold an Australian Financial Services Licence and does not provide personal financial advice to retail clients. The adviser retains full responsibility for the advice provided.

Ready to hand off the administration slowing your practice down?

Tell us about your workflow and we'll work out which back-office functions could move off your desk first.